To order products, please contact our customer service representatives. Distributors and locker manufacturers interested in creating an account should contact email@example.com to become a vendor for our products. You can also reach us at (866) 937-4971.
Zephyr Lock stocks all of its products for fast, reliable service and can ship most orders within 72 hours. Please contact us directly for lead time on Electronic RFID lock and custom orders.
Orders less than 300 lbs. typically ship via UPS Ground, and orders over 300 lbs. ship via truck freight. Expedited shipping can be requested at additional cost.
All of Zephyr Lock’s product are registered in our database to ensure that the history of each lock is maintained. Control charts for all Zephyr Lock products are available in electronic format upon request by the original end user or original purchaser.
Zephyr Lock warrants that all of its products will be free from defects in material and workmanship under normal and proper usage. We will replace or repair at our option, products or parts thereof determined by Zephyr Lock to be defective, provided however that the product has not been subjected to improper operation, maintenance/storage, accident, alteration, abuse, or failure to follow normal operating procedures.
Contact Zephyr Lock customer service at (866) 937-4971 for warranty claims and instruction. If you’re interested in submitting a warranty return/repair request, please fill out the Product Warranty Return Form.
To reset your Zephyr combination lock, please read and/or download the full combination change guide here.
No. Zephyr Lock will only supply the cut keys to the registered end user or an authorized Zephyr Lock distributor.
Yes. Please inform your distributor of your current key number, original sales order number, or a serial number from one of your locks when placing an order and we will match your current control key.
Please click here to view and/or download a PDF of Zephyr Lock's Terms and Condition of Sale.
To request Zephyr Lock product images, please contact our team.
Here are several ways to contact us