 |
 |
 |
 |
 |
 |
 |
 |
|
At Zephyr Lock, our focus is
supplying the highest quality
locks for school and commercial
lockers. Drawing on nearly 60
years of lock design and
engineering experience, Zephyr
Lock offers the most complete
selection of locker locks. With a
large inventory available from
stock, we guarantee shipping
within 72 hours of your order.
Our knowledgeable customer
service team features the most
dedicated lock professionals in
the industry and can promptly
answer all your questions.
Contact us on your next project
and see how Zephyr Lock can
be Your Locker Advantage.
|
|
 |
|
Q: What is Zephyr Lock's Shipping Policy?
A: Zephyr Lock stocks all of its products and can ship virtually any order within 72 hours. Standard shipping methods are by UPS Ground or truck freight depending on weight. Expedited shipping can be made at an additional cost. Please contact our dedicated customer service line for further details.
Q: If I lost my control chart, can I obtain another one?
A: All of Zephyr Lock's products are registered in our data base to ensure the history of each lock is maintained. Control Charts for all Zephyr Lock products are available as the original hard copy, via email or on a disc in the format of your choice.
Q: What is Zephyr Locks Warranty Policy?
A: Zephyr Lock warrants that all of its products will be free from defects in material and workmanship under normal and proper usage. Zephyr Lock will replace or repair at their option, products or parts thereof determined by Zephyr Lock to be defective, provided however that the product has not been subjected to improper operation, maintenance or storage, accident, alteration, abuse or failure to follow normal operating procedures. Contact Zephyr Lock customer service for warranty claims and instruction.
Q: How do I advance my Built-In Combination Locks to the next combination?
A: Please click here to download instructions to change your locks to the next combination
Q: Is there a minimum order quantity for any of Zephyr's keys or locks?
A: No, any quantity can be ordered at any time
Q: We are a school that wants to order keys but we do not have a credit card as it says for required payment. How can we order keys?
A: Zephyr Lock only supplies locks through our distributors, therefore we do not set up credit accounts with End Users. If you cannot pay for keys by credit card, please contact your original distributor to place an order for keys. The distributor will need only your key number stamped on the key itself. If you are unsure of your original distributor or would like a new one, please contact Zephyr Lock for distributor information.
Q: I am a locksmith and a school has approached me about duplicating keys and I do not have the correct key blank. Can I obtain the key blanks from Zephyr Lock?
A: No, Zephyr Lock will only supply the cut keys to the registered End User or a Zephyr Lock Distributor
Q: Can I order more locks that will match the same control key that I currently have?
A: Yes, please inform your distributor of your current key number when placing an order and we will match your current control key
Q: How can I obtain images of Zephyr Lock products for my web site, catalog, or advertising flyer?
A: Please email us at for requesting any images of Zephyr Lock
|
|